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Do they ever phone their own business?

08/02/24Posted in Delegation, Management, Marketing

Do you wonder, as I often do, 

Whether senior managers in high street banks and other “service” businesses ever try calling their own companies? 

It would make a great watch on a reality TV programme. 

With that in mind, here’s the outline. 

Managers phone the banks they work for. 

Viewers see their exasperation as they press number after number in a desperate bid to talk to a human. 

Instead of talking to a helpful person, contestants pass from one automated voicemail to another.  

And, while this is happening, they’re driven mad by one repetitive soundtrack. 

Then, just as they connect with a voice…this is the good bit,

They get cut off. 

Cue swearing, tears of frustration, and phones flying across the room. 

You can see the potential. 

If you call our business, a human will answer. 

Call (between 9am -5pm) if you’d like to discuss improving sales via trade shows. 

The number to call is 0203 633 4665.

Very best, 

David O’Beirne

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