How’s your inbox looking today?
Does it contain an offer to receive a substantial sum of money?
Or maybe there’s a message saying one of your emails is undelivered.
A quick click on a link within will fix things.
Fix being the appropriate word.
Untrustworthy approaches come in many guises.
And not just from ex-high-ranking officials in a foreign government who now want to share millions of pounds or dollars with you.
Some time back, an elderly lady with a friendly smile knocked on my front door.
She offered to sharpen knives, shears and such.
True to her word, my shears came back razor-sharp.
However, the change from the £20 note I gave her for the job did not.
We had an employee working in a regional office.
A small team worked from this location.
Within three months of starting, he disappeared with our company car.
Worse, he left with thousands of pounds in cheques from members of the public, all victims of a scam.
Our enterprising employee ran an ad campaign advertising fictitious but competitively priced products.
That pricing achieved an excellent and, for him, profitable response.
Cleverly, he used our office address to get the ad space from the newspaper.
We never got our car back, but on the upside, the police later caught up with him, and he went to prison.
All of the above are examples of the untrustworthy types that may cross our path.
How do you define trust?
One definition is “One in which confidence is placed.”
You have the confidence that someone will do what they say.
For example, you believe them when they say they will return with the £15 they owe you.
At work, trust is all-important.
You trust clients to pay.
You trust suppliers to deliver.
As a manager, you want your team to trust you.
Be that your judgement, decisions, or, most importantly, trusting that you care for those who report to you.
Yesterday, I highlighted how one of our trade show training courses can quickly get someone new to stand organising confident and capable.
Today, I highlight the next step on from that course.
You can read the details via this link.
Very best,